The return on your investment in a physical security system is achieved when all cameras, servers and IoT devices are on-line and fully functional. From our support center, Redd Ash’s dedicated specialists will remote troubleshoot and resolve issues. Remote First Aid includes the following:
- Perform network maintenance
- Camera configuration adjustments (focus, frame rates, light sensitivity, analytics)
- Critical security updates to Windows OS
- Critical firmware update to cameras, access control panels, etc.
- Remotely reboot systems